Last Updated: January 10, 2025 |
Effective Date: January 10, 2025
Our Commitment to Transparency
At BundleGuide, we believe consumers deserve clear, honest information about telecommunications services. This page explains exactly how we collect, verify, and present information about internet, TV, phone, and mobile service providers.
Our Core Principles:
- Provide accurate, up-to-date information
- Clearly disclose our business model and compensation
- Present all available providers without bias
- Never guarantee pricing or availability without provider verification
- Put consumer education first
Our Business Model
Who We Are
BundleGuide is operated by LynkMe LLC, an independent comparison service and authorized agent. We work through our certified master-dealer partner to connect consumers with telecommunications providers.
Important: We are not a direct provider of telecommunications services. All internet, TV, phone, and mobile services are provided directly by licensed telecommunications companies such as Spectrum, AT&T, Optimum, Cox, T-Mobile, and others.
How We're Compensated
BundleGuide operates on a lead generation and commission model:
- Commission Fees: We may receive commissions from providers when users sign up for services through our platform
- Referral Fees: We may receive fees for referring potential customers to providers
- Marketing Allowances: Some providers may provide marketing support
Does This Affect You?
Our compensation does NOT increase the price you pay for services. Providers set their own prices independently. Our commission structure is similar to how travel agents, real estate agents, or insurance brokers are compensated.
Our Independence
While we may receive compensation when you sign up with providers, they do not:
- Control which providers we display in your area
- Determine the order of results
- Review or approve our website content
- Guarantee placement on our platform
- Influence our comparison methodology
We display all available providers in your area that work with our master-dealer partner, regardless of commission structure.
Our Comparison Process
Here's our step-by-step methodology for comparing telecommunications providers:
Step 1: Provider Selection
We feature providers that meet these criteria:
- Licensed to operate in the specified service area
- Have established service history and infrastructure
- Meet minimum service standards for reliability
- Are available through our master-dealer partner network
- Actively accepting new customers in the area
Step 2: Data Collection
We gather information from multiple sources:
- Provider Rate Cards: Official pricing from provider systems
- Master Dealer Databases: Real-time plan availability
- Provider APIs: When available, direct data feeds
- Public FCC Filings: Service coverage maps and reports
- Provider Customer Service: Verification calls to confirm details
- Official Provider Websites: Published terms and conditions
Step 3: Availability Verification
Service availability is determined through:
- ZIP Code Mapping: Initial availability check by ZIP code
- Provider Coverage Maps: Service area boundaries
- Address-Level Checks: Final verification requires exact address
- Technical Feasibility: Infrastructure availability at specific location
Important: ZIP code availability is an estimate. Final availability must be confirmed by the provider at your specific street address, as service can vary block by block.
Step 4: Price Verification
All pricing information goes through this process:
- Monthly Updates: Pricing verified with providers monthly
- Promotional Tracking: Current promotions and limited-time offers
- Fee Disclosure: Equipment, installation, and regulatory fees noted
- Tax Considerations: Noting that taxes vary by location
- Estimate Labels: All prices clearly labeled as "estimated"
Step 5: Information Presentation
We present information with these guidelines:
- Clearly label all pricing as "estimated"
- Include disclaimers about verification requirements
- Provide ranges when exact pricing varies
- Note promotional vs. standard pricing
- Disclose all known fees and charges
- Link to provider terms and conditions
Step 6: Ongoing Updates
We maintain accuracy through:
- Regular Reviews: Provider data reviewed monthly
- Provider Notifications: Alerts for plan changes
- User Feedback: Reports of discrepancies investigated
- Market Monitoring: Tracking new providers and services
What We Compare
Internet Services
| Factor |
What We Evaluate |
| Speed |
Download/upload speeds (Mbps), technology type (fiber, cable, DSL, satellite) |
| Pricing |
Monthly cost, promotional rates, standard rates, equipment fees |
| Data Caps |
Monthly data limits, overage charges, unlimited options |
| Contract Terms |
Contract length, early termination fees, month-to-month options |
| Equipment |
Modem/router rental fees, purchase options, self-installation |
TV Services
| Factor |
What We Evaluate |
| Channel Count |
Total channels, HD channels, premium channels |
| Pricing |
Package pricing, broadcast fees, regional sports fees, DVR fees |
| Features |
DVR included, cloud DVR, simultaneous streams, on-demand |
| Equipment |
Set-top boxes, DVR units, installation requirements |
Phone Services
- Unlimited local/long-distance calling
- International calling rates
- Advanced features (voicemail, caller ID, call waiting)
- Emergency 911 service
- Number portability
Mobile Services
- Data allowances and unlimited plans
- Talk and text inclusions
- Network coverage (5G, 4G LTE availability)
- International roaming
- Device financing options
Our Data Sources
Primary Sources
We rely on official, verifiable data from:
- Provider Systems: Direct access through master-dealer portals
- Official Rate Cards: Provider-supplied pricing documents
- Provider Websites: Published plans and terms
- FCC Databases: Coverage maps and licensing information
- Customer Service Verification: Direct confirmation calls
What We Don't Do
Important Limitations:
BundleGuide does not:
- Conduct independent speed tests or performance monitoring
- Survey customers about their experiences
- Rate or rank providers by quality
- Test equipment or services directly
- Guarantee accuracy of provider-supplied information
- Control provider pricing, terms, or availability
Update Frequency
| Information Type |
Update Frequency |
Verification Method |
| Pricing |
Monthly |
Provider system checks, rate card reviews |
| Promotions |
Weekly |
Provider notifications, website monitoring |
| Availability |
Real-time (ZIP code)
On-demand (address) |
API queries, provider verification |
| Plan Details |
Monthly |
Terms of service reviews, provider updates |
| New Providers |
Quarterly |
Market research, master-dealer onboarding |
Last Information Update: January 10, 2025
Next Scheduled Review: February 10, 2025
Quality Assurance
Accuracy Checks
We maintain data accuracy through:
- Automated Alerts: System notifications when provider data changes
- Manual Reviews: Staff verification of critical information
- Provider Communication: Regular check-ins with provider representatives
- User Feedback: Investigation of reported discrepancies
- Random Sampling: Periodic spot-checks of displayed information
When Errors Occur
If we discover inaccurate information:
- We update the information immediately
- We verify the correction with the provider
- We review related information for similar issues
- We document the issue to prevent recurrence
Found an Error?
If you notice inaccurate information on our site, please contact us at
support@bundleguide.com with details. We investigate all reports within 24 hours.
What We Cannot Guarantee
Important Disclaimers
BundleGuide does not guarantee:
- Service Availability: Final availability must be confirmed by provider at your specific address
- Pricing Accuracy: All prices are estimates; final pricing comes from providers
- Installation Dates: Scheduling is managed entirely by providers
- Service Quality: We do not monitor or guarantee service performance
- Provider Approval: All services subject to credit checks and provider approval
- Promotional Eligibility: Promotions may have restrictions we're not aware of
Your Responsibility
As a consumer, you should:
- Verify all pricing and terms directly with the provider before committing
- Read the provider's terms of service and contract carefully
- Confirm service availability at your exact address
- Ask providers about all fees, including taxes and surcharges
- Understand cancellation policies and early termination fees
- Keep copies of all agreements and communications
Comparison Limitations
Geographic Constraints
Our comparison tool has these geographic limitations:
- ZIP Code Level: Initial searches show providers by ZIP code only
- Address Specific: Actual availability varies by exact address
- Rural Areas: May have limited provider options
- New Construction: Recently built areas may not be in databases yet
- Multi-Unit Buildings: Apartment/condo availability may differ from area average
Provider Limitations
We can only show providers that:
- Work with our master-dealer partner network
- Provide data access through authorized channels
- Accept customers through agent referrals
- Are actively marketing services in the area
Missing Provider?
If a provider services your area but isn't shown on BundleGuide, they may not work with our master-dealer partner or may not be accepting agent referrals. You can always contact providers directly.
Technology & Infrastructure
Our Platform
BundleGuide.com is built with:
- Secure Hosting: SSL encryption for all data transmission
- Database Systems: Regular backups and redundancy
- API Integrations: Real-time connections to provider systems
- Mobile Optimization: Responsive design for all devices
Data Privacy
All data handling complies with our Privacy Policy and includes:
- Secure data transmission (HTTPS)
- Limited data collection (only what's necessary)
- Clear user consent for data sharing
- Option to opt out of communications
Changes to Our Methodology
We may update our methodology from time to time to:
- Improve accuracy and reliability
- Incorporate new data sources
- Add new comparison factors
- Comply with regulatory changes
- Respond to user feedback
When we make significant changes to our methodology, we will:
- Update this page with the new "Last Updated" date
- Clearly indicate what has changed
- Provide context for why the change was made
Version History:
- v1.0 (January 10, 2025): Initial methodology documentation
Contact Us
If you have questions about our methodology or want to report an issue:
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